Terms of Service for Star Therapeutics

Effective Date: 1/1/2025
Welcome to Star Therapeutics. By using our services, you agree to the following Terms of Service (“Terms”). Please read them carefully before engaging with our services.

1. Acceptance of Terms

By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you may not use our services.

2. Services Provided

Star Therapeutics offers therapy and related services aimed at helping children reach their full potential. Our services include Applied Behavior Analysis (ABA) therapy, occupational therapy, language-based play therapy, social skills programs, and other specialized services. Details of our services can be found on our website at [Insert Website URL].

3. Appointments and Scheduling

You are responsible for ensuring that the contact information you provide is accurate and up to date to receive appointment reminders and other service-related communications. Missed appointments may be subject to cancellation fees, as outlined in our cancellation policy provided at the time of booking.

4. Payment and Fees

All payments for services are due as agreed upon at the time of booking or per the terms of your signed agreement with us. Unpaid fees may result in the suspension of services until payment is received.

5. SMS Communications and Opt-Out

By providing your mobile number, you consent to receive SMS messages from us regarding your appointments, services, and other relevant information.

  • You can opt out at any time by replying “STOP” to a message sent to you.
  • After you send the SMS message “STOP” to us, we will send you a confirmation SMS to acknowledge that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
  • However, we may still communicate with you to send service-related messages necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

If you wish to rejoin the SMS program, simply sign up again as you did initially or send “START,” and we will resume sending SMS messages to you.

6. Assistance and Support

If you are experiencing issues with the messaging program:

  • Reply with the keyword “HELP” for additional assistance.
  • Contact us directly at [email protected] for support.

7. Carriers and Messaging

Carriers are not liable for delayed or undelivered messages. While we strive to ensure timely delivery of SMS messages, we cannot guarantee that messages will always be received promptly.
Message and data rates may apply for any messages sent to you from us and to us from you. For questions about your text or data plan, please contact your wireless provider.

8. Privacy and Confidentiality

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Limitations of Liability

Star Therapeutics is not liable for any direct, indirect, incidental, or consequential damages that may result from the use or inability to use our services. We make no guarantees regarding the success of any therapy or program and recommend ongoing communication with your therapist for adjustments or concerns.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of any modifications.

11. Contact Us

If you have any questions or concerns about these Terms, please reach out to us via the following:

By using our services, you confirm that you have read, understood, and agree to these Terms of Service. Thank you for trusting Star Therapeutics with your care.