Effective Date: 1/1/2025
Star Therapeutics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined below.
1. Information Collection and Use
We collect personal information, such as your name and contact details, to provide you with the best possible experience. Your information is used solely for the following purposes:
- Delivering our services.
- Managing your account.
- Communicating with you about your appointments and service-related updates.
We do not collect more information than is necessary, and we handle your data responsibly.
2. Mobile Information and Text Messaging
We respect your privacy when it comes to mobile communications.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our text messaging services are designed solely to enhance your experience with Star Therapeutics by providing appointment reminders, updates, and other service-related information.
3. Opting Out of Marketing and Promotional Communications
You have the right to manage your communication preferences.
- To opt out of receiving marketing or promotional messages, you can reply with “STOP” or “UNSUBSCRIBE” to the SMS messages that we send.
- You may also opt out by contacting us via the contact form on our website.
Please note that opting out of promotional communications will not affect service-related messages. We may still communicate with you to:
- Send you appointment reminders.
- Respond to service requests.
- Share important updates about the use or administration of your account.
4. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only in the following limited circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in delivering our services. These providers are required to protect your information and use it solely for the purpose of providing services on our behalf.
- Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect our rights and safety.
5. Data Security
We take the security of your personal information seriously. We implement industry-standard measures to protect your data from unauthorized access, disclosure, or misuse. Despite our best efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal information:
- Access your information to verify its accuracy.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data, subject to legal or contractual obligations.
- Withdraw consent for specific uses of your information, where applicable.
To exercise any of these rights, please contact us at [Insert Contact Information].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:
- Phone: 732-961-7413
- Email: [email protected]
- Website Contact Form: www.startherapeutics.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Star Therapeutics with your personal information.